3 Modules – £35

Probem Solving in the Workplace

CPD Approved

The Problem Solving in a Workplace online course focuses on the three main areas in which problems can occur – people, tasks and resources. This E-learning course will highlight that Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion.

The Problem Solving in a Workplace E-learning course will teach about the Equality Act 2010 and how it applies to discrimination. There’ll be coverage of time-wasting during this online Problem Solving in a Workplace course, focussing on issues such as time wasting due to individual actions and poorly organised work systems – and how to ensure time at work is spent productively. Problems with resources, such as a lack of raw materials or equipment will be discussed during the online Problem Solving in a Workplace Course. This E-learning Problem Solving in a workplace will help you discover the ways problems can be solved by managers, employees and outside organisations.

Finally, this Problem Solving in a Workplace online course will investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts – and the many benefits these resolutions can bring to the workplace.

Course Modules and % Pass required

  • 1. Introduction and People Problems 70% 70%
  • 2. Problems With Tasks 70% 70%
  • 3. Successful Resolutions 70% 70%

Recommended System Requirements:

• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)


30 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).